Jakarta, Directnesia The government of Directnesia has admitted to have loopholes in its security. The demographic location of the country makes it hard for the authority to seal and guard more than 17,000 islands from fraudsters who are illegally transporting fake products in and out of the country. Counterfeit medicines, illegal drugs and gadgets have the highest number of fakes. The latter of which have been too dominant and mainstream that it can be found in the streets of the suburbs of the capital, lined side by side on the pavement, with policemen seemingly oblivious of the haggle of the vendors and passersby. It has already been an accepted fact in the country to have those kinds of products scattered around and the authorities neither tolerate nor discourage the people anymore.

Warnings continue to be carried on, though, by international organizations. Along with legitimate manufacturing companies, raids are being operated and thousands of fraudsters have been caught red handed.

The Peterson Group, a Taiwan-based company which distribute mobile phone accessories and laptop accessories across Asia noted that the international commerce sector has tightened their licensing programs and inspection process to carry out more operations and jail few more thousands fraudsters.

In Singapore, two men were arrested last August 21 for their suspected involvement in the wholesale distribution of counterfeit mobile phone accessories. The Criminal Investigation Department (CID) has arrested men aged 24 and 53 who refused to give their names in the media. In total, about 76,200 pieces of trademark-infringing accessories such as phone casings, batteries, power banks, screen protectors, headphones, Bluetooth receivers, speakers and power adapters – with an estimated street value of about S$941,000 – were seized.

The authorities are considering taking serious views on intellectual property rights for the infringement and will not hesitate in punishing the two if found guilty. The problem though is that both of them do not want to divulge the other members of their party who deal with them in selling counterfeited accessories. Investigations are still ongoing.

A key way of ensuring safety and quality is to only buy mobile phone accessories from a registered manufacturer and trusted retailer and having confidence that those accessories are genuine and have been tested to ensure they are safe for users, which includes testing to ensure they meet national and international standards.

Consumers are advised to be more cautious of buying these products as it can be harmful and dangerous after few times of usage.

We’ve had our first ‘negative’ experience since starting www.LensLocker.co.uk. Not one, but two of our orders did not came back! Obviously we have had a few occasions where parcels have turned up late, nonetheless, in such cases a quick call to the customer has confirmed that the lens or camera has been returned and the delay is with the courier.

Not this time around…..despite all of our efforts we have been not able to contact the customer on the phone, email or letter, and we now have recognized that we’re highly unlikely to retrieve our photography gear.

We’ve spent a couple of days feeling hopeful (maybe they will arrive!), frustrated, disappointed, angry and then very angry! I am now feeling resigned that this type of thing happens and hopeful the police, which are now involved, will have the ability to allow us to resolve this case.

As the whole experience leaves very bitter taste the only factor that we’re certain of is the fact that we must learn from this experience. What will we do in order to minimise the danger without deterring customers from using our services? So what can we provide when it comes to delivery and collection which supplies added assurance our equipment is going to be sent back? What further inspections are we able to do ahead of time to flag potential risks? These are things that have now been pushed very rapidly towards the top of my ‘to do’ list!

Despite this slight setback we still love our business and helping our customers. We’re ongoing to further develop the business and we our expanding our selection of equipment and our stock levels. We take great pride within the service we provide and we’re getting receiving great customer feedback. We are starting new and exciting offers, we are keeping our website fresh with new ad banners and pages and we are working with our designers to ensure we are getting the most from our stock and our website.

And also the best little bit of news now….we hit number two for several key phrases around the search engines like Google – pretty good for a company which is not even 6 months old.